What Does the 5-Year Guarantee Entail?
The Eidolon Hand Held Slit Lamp Model 510L comes with an unconditional 5-year guarantee. Repair or replacement of your unit through that period is free. If your warranty has expired, most units can be rebuilt to current standards and shipped back to you for $200. All of our out-of-warranty repair work is guaranteed for one year or if the damage to your unit is so extensive that the repair fee would exceed $200. If a total replacement is required, we will contact you directly.
How to Get it Repaired
If you think that your Slit Lamp needs to be repaired, or would like us to take a look at your slit lamp, please complete this form and fax it back to us at (781) 239-0123. Send us the instrument by itself or in its soft case; please do not send it in the hardshell travel case, or we will have to charge for return shipping. Return all broken/detached parts along with the slit lamp, or additional repair charges may apply. Please allow 10 business days for the repair.