Product Support

Which product can we help you with?

BLUMINATOR

HAND HELD SLIT LAMP

PHOTO-BLUMINATOR II

Bluminator

Can I change the batteries?


No, you cannot for saftey reasons. Medical devices that have button cell batteries, such as the Bluminator, must be sealed. We ultrasonically weld the Bluminator, because we do not want a child to find the battery in your lane and ingest the battery.




How long do Bluminator batteries last?


The shelf life of the battery is 7.2 years. We calculated that if you use the Bluminator 30 seconds a day, 250 days a year, then the battery will last 5 years. However, even after the battery dies, it is still a useful device because you can use it to view the eye.




What is the difference between the blue and white Bluminator?


First came the blue Bluminator. It is to be used with fluorescein to view the cornea for corneal abrasions, scratches and contact fittings. We subsequently introduced a white version due to doctors requests, to view the anterior segment. Then we had requests for a device that used both white and blue and that doctors could take photographs through, so we made the Photo-Bluminator II.




Can I get a discount?


We have quantity discounts. For ophthalmic professionals, we offer a case of 10 Blumiantors: pay for 9 you get one free.




If I order 10 Bluminators, can I get different colors?





Who is the Bluminator used for?


The blue Bluminator is used to view the cornea. The white Blumiantor is used to view the anterior segment and adnexa.




Do I need to get close to the patient?


The Bluminator should be about an inch away from the patient's eye. But, the Doctor can look through the lens of the Blumiantor either up close or from an arms length away.




Can I take a picture with the Bluminator?


It is possible, but it is difficult to take a picture. That is why we invented the Photo-Bluminator II which attaches to your phone and has both white and blue LEDs.





Bluminator - Frequently Asked Questions

Hand Held Slit Lamp Model 510L  - Frequently Asked Questions

Slit Lamp

How do I change the battery?





My battery is stuck, how do I get it out?


Do not leave dead batteries in the device. If you have left dead batteries in the device, you need to send it back to us for repair. Alkeline batteries produce the most power/volume, they are readily available, and inexpensive. Furthermore, they are the most enviornmentally friendly battery. Battery standards include a determinant length and diameter. But because of competition between battery manufactures, they increased the lifetime of the battery by thinning the cell wall. When the battery stops producing electricity, the chemistry changes and the new chemical reaction causes the battery to swell, which makes the battery wall burst. Furthermore, the alkeline leaks and corrodes the device.




How do I change the Bulb?


MANUAL




What is the guarantee?


There is a 5-year-guarantee, excluding the bulb and batteries. Repair outisde the 5-year-guarantee is $200 for a complete rebuild to current standards.




How do I install the blue filter?


MANUAL




How do I clean the Hand Held Slit Lamp?


MANUAL.




How do I clean the lens?


MANUAL Cleaning the lens involves: A lint free towel, for example a coffee filter One squirt of glass cleaner (windex) on the lint free towl (coffee filter) Hold the lens up to the light and you will see the dust and finderprints USe the cloth in a circular motion to clean the lens This should dramatically improve the viewing performance of the Hand Held Slit Lamp




Can I send in my Hand Held Slit Lamp for service?


We offer an out-of-warranty repair for a fixed price. We will rebuild you Hand Held Slit Lamp to current standards.




Can I get a discount on a quantity order?


Quantity discounts start at for a quantity of five or more.




Can I get engravings?


Yes.




Can I percieve depth?


Yes you can see depth. If the doctor holds her head back and both of her eyes convege on the Hand Held Slit Lamp she will be able to see depth. (research the procedures that require depth perception)




How do I look at the left eye?


MANUAL Left eye to left eye in the left hand Right eye to right eye in the right hand.




Can I get higher magnification?


Eidolon will be coming out in first quarter 2019, with a retrofittable zoom lens for the Hand Held Slit Lamp.





Photo-Bluminator II - Frequently Asked Questions

Slit Lamp

How do I change the battery?





My battery is stuck, how do I get it out?


Do not leave dead batteries in the device. If you have left dead batteries in the device, you need to send it back to us for repair. Alkeline batteries produce the most power/volume, they are readily available, and inexpensive. Furthermore, they are the most enviornmentally friendly battery. Battery standards include a determinant length and diameter. But because of competition between battery manufactures, they increased the lifetime of the battery by thinning the cell wall. When the battery stops producing electricity, the chemistry changes and the new chemical reaction causes the battery to swell, which makes the battery wall burst. Furthermore, the alkeline leaks and corrodes the device.




How do I change the Bulb?


MANUAL




What is the guarantee?


There is a 5-year-guarantee, excluding the bulb and batteries. Repair outisde the 5-year-guarantee is $200 for a complete rebuild to current standards.




How do I install the blue filter?


MANUAL




How do I clean the Hand Held Slit Lamp?


MANUAL.




How do I clean the lens?


MANUAL Cleaning the lens involves: A lint free towel, for example a coffee filter One squirt of glass cleaner (windex) on the lint free towl (coffee filter) Hold the lens up to the light and you will see the dust and finderprints USe the cloth in a circular motion to clean the lens This should dramatically improve the viewing performance of the Hand Held Slit Lamp




Can I send in my Hand Held Slit Lamp for service?


We offer an out-of-warranty repair for a fixed price. We will rebuild you Hand Held Slit Lamp to current standards.




Can I get a discount on a quantity order?


Quantity discounts start at for a quantity of five or more.




Can I get engravings?


Yes.




Can I percieve depth?


Yes you can see depth. If the doctor holds her head back and both of her eyes convege on the Hand Held Slit Lamp she will be able to see depth. (research the procedures that require depth perception)




How do I look at the left eye?


MANUAL Left eye to left eye in the left hand Right eye to right eye in the right hand.




Can I get higher magnification?


Eidolon will be coming out in first quarter 2019, with a retrofittable zoom lens for the Hand Held Slit Lamp.





 Copyright 2021 © Eidolon Optical, LLC All rights reserved

4 Strathmore Rd, Suite 2

Natick, MA  01760

Tel: (781) 400-0586

Fax: (781) 239-0123

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